Frequently Asked Questions

RusViza is an independent online platform specialising in Russia Tourist Visa Invitation services. We work with trusted Russian travel partners to arrange official tourist invitation documents required for Russian tourist visa applications. RusViza is operated by Shehla International (India) and provides invitation support for both individual travellers and travel agencies worldwide.

A Russia Tourist Visa Invitation (also known as a Tourist Voucher and Confirmation) is an official document issued by authorised Russian tourism companies. It is one of the mandatory documents required when applying for a Russian Tourist Visa at the respective Russian Embassy or Consulate.

RusViza coordinates the preparation of these invitation documents through its trusted partner network in Russia.

Our standard target processing time is within 2 hours after:

Complete documents are received
Payment is successfully confirmed
All information has been verified

Processing times may be extended during Russian public holidays, weekends, or if additional verification is required.

To process your Russia Tourist Visa Invitation, you generally need:

Passport copy (clear scanned copy)
Hotel booking confirmation
Air ticket or flight booking

Additional documents may be requested depending on your travel itinerary or nationality.

We offer a dedicated B2B Travel Agency Programme that includes:

Wholesale pricing
Bulk invitation processing
Priority handling
Dedicated account support
Custom quotations
Fast turnaround for multiple applications

Travel agencies are welcome to contact us for partnership opportunities.

RusViza accepts multiple secure payment methods, including:

Credit Cards
Debit Cards
Bank Transfer
UPI
PayPal (where available)

All payments are processed securely through trusted payment gateways.

Invitation processing begins after payment and receipt of complete documents.

Once a Tourist Visa Invitation has been issued, the invitation fee becomes non-refundable.

Visa refusal by the Embassy does not qualify for a refund because visa approval remains entirely at the discretion of the Russian Embassy or Consulate.

If an error occurs due to RusViza or one of our processing partners, we will make every reasonable effort to correct the issue.